Customer Support Manager
1 month ago
Employment Information
Key Responsibilities
- Monitor daily support tickets and queries
- Ensure timely resolution
- Train and guide support associates
- Maintain performance reports
- Handle moderate-level escalations
- Improve response quality
Qualifications
- 2nd year onwards college students
- Strong communication skills
- Responsible and disciplined
Skills
Communication & Active Listening
CRM Handling (basic understanding)
Problem Solving
Stress Management
Time Management
Job location
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Snaapzy
Customer Support Manager
2 Vacancy
Plot Nos. 8-11, TechZone II, Greater Noida 201310, Uttar Pradesh, India., India
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